Legal

Privacy Policy

Last updated: May 2026

At Orbit Plus, your privacy matters. This policy explains what information we collect, how we use it, and what rights you have — written in plain language so you can actually understand it.

1. Information We Collect

When you interact with Orbit Plus — through our website, contact form, WhatsApp, or study materials order form — we may collect the following information: • Name — first and last name as provided in forms • Contact number — mobile number used to reach you on WhatsApp or call • Email address — for course-related communication • Academic details — class (11/12/Dropper), target exam (JEE/NEET), and learning goals, shared voluntarily by you • Usage data — pages visited, time spent, and general device/browser information collected automatically via standard web analytics We do not collect any payment card details directly. Any fees are processed through manual confirmation over WhatsApp or direct bank transfer.

2. How We Use Your Information

The information you provide is used solely to: • Respond to your enquiries about our courses or study materials • Send you course-related updates, schedules, and study resources • Process orders for chapter-wise study material modules • Improve our website and service quality • Send relevant promotional messages about new courses or offers (only if you have opted in) We do not use your information for automated decision-making or profiling.

3. WhatsApp Communication

Orbit Plus uses WhatsApp as a primary channel to communicate with students and parents. When you initiate contact via our website's WhatsApp button or order form, your message is sent through WhatsApp's own platform and is subject to WhatsApp's Privacy Policy (available at whatsapp.com/legal/privacy-policy). We use WhatsApp strictly for: • Answering course enquiries • Delivering purchased study material modules • Sharing schedules, class links, and academic support We will never share your WhatsApp number with third parties.

4. Cookies and Analytics

Our website may use standard browser cookies and analytics tools (such as Google Analytics) to understand how visitors use our site. These tools collect anonymous, aggregated data such as: • Pages visited and navigation paths • Browser type and approximate location (country/city level only) • Session duration and bounce rate You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use our website.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information with any third parties. We may share your information only in the following limited circumstances: • Service providers — such as payment processors or email service providers, who are bound by confidentiality obligations • Legal requirements — if required by law, court order, or governmental authority • Business transfers — in the unlikely event of a merger or acquisition, your data would be transferred under the same privacy protections All third-party service providers we work with are required to handle your data in accordance with applicable privacy laws.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. • Enquiry data is retained for up to 12 months after last contact • Student records and study material orders are retained for the duration of your engagement with Orbit Plus, plus up to 2 years thereafter • Analytics data is aggregated and retained indefinitely in anonymous form You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to: • Access — request a copy of the personal information we hold about you • Correction — ask us to correct any inaccurate or incomplete information • Deletion — request that we delete your personal data (subject to legal obligations) • Opt-out — unsubscribe from any promotional communications at any time • Portability — receive your data in a structured, machine-readable format To exercise any of these rights, please contact us at the details below. We will respond within 30 days.

8. Children's Privacy

Orbit Plus provides educational services primarily to students in Class 11, Class 12, and Dropper year (typically aged 16–19). While our services are targeted at students who may be minors, we collect only the minimum information necessary to provide our services. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately and we will delete it promptly.

9. Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. These include: • Secure (HTTPS) connections on our website • Restricting access to personal data to authorised team members only • Regular review of our data handling practices However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we will notify you promptly if we become aware of any breach affecting your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us: Orbit Plus 📞 WhatsApp / Call: +91 8005700642 📧 Email: info@orbitplus.online 🌐 Website: orbitplus.in We are happy to help and will respond to all privacy-related enquiries within 7 business days.